Privacy policy

Last Updated: 09.05.25

Section 1 – Overview

This Privacy Policy describes how Dotta Foods LLC, doing business as Doccé (“Doccé,” “we,” “us,” or “our”), collects, uses, and shares information when you visit our website (the “Site”) or purchase our products.

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Section 2 – Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, billing/shipping address, payment details.
Commercial Information: Products purchased, order history, transaction records.
Internet/Network Activity: IP address, browser type, referring website, device information, pages visited, time spent on the Site, and clicks.
Geolocation Data: Approximate location derived from IP address for analytics and fraud prevention.
Inferences: Preferences, interests, and behavior patterns derived from purchases or browsing.
Account Information: If you create an account, we collect your username, encrypted password, account preferences, and saved order history.

Sensitive Personal Information:
We do not collect sensitive personal information (such as government IDs, biometric data, health data, or precise GPS location).

We do not knowingly collect personal information from children under the age of 13.

Section 3 – How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling product orders.
Communicating with you regarding orders, updates, or inquiries.
Sending marketing emails, newsletters, and promotional offers (if opted in).
Supporting interest-based and cross-context advertising campaigns.
Conducting analytics and research to improve Site performance and customer experience.
Detecting fraud, complying with legal obligations, and enforcing our Terms of Service.
Managing user accounts, including providing access, storing order history, and personalizing customer experience.

Section 4 – Sharing of Information

We do not sell your personal information for money.

We may share personal information with:

Service Providers: Shopify (payment processing, hosting) and carriers (shipping).
Advertising Partners: For interest-based and cross-context behavioral advertising.
Legal Authorities: To comply with applicable law, regulation, legal process, or in response to government or law enforcement requests.
Emergencies: Where disclosure is necessary to protect safety or prevent harm.
Business Transfers: In mergers, acquisitions, reorganizations, or bankruptcy, your information may be transferred as part of the business transaction.

Section 5 – Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enable Site functionality (checkout, preferences).
Analyze Site usage through Google Analytics (pages visited, time spent, IP address, referring sites).
Support targeted and interest-based advertising.

You can disable cookies in your browser settings, though certain Site features may be limited.

Section 6 – Interest-Based Advertising

We may use third-party advertising services (e.g., Google Ads, Meta Ads) to provide interest-based advertising.

You can opt out through the following resources:

Network Advertising Initiative (NAI) opt-out
Digital Advertising Alliance (DAA) opt-out
Your device and browser ad settings.

Even after opting out, you may still see ads, but they will be non-targeted.

Section 7 – Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

Section 8 – Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

Account Information: We retain your account data while your account remains active. If you close your account, we will delete or anonymize your personal information, except where retention is legally required (e.g., for tax, compliance, or dispute resolution purposes).

Section 9 – Consumer Rights (CCPA/CPRA)

California residents have the right to:

Know: Access the categories and specific data collected.
Delete: Request deletion of personal information, subject to legal exceptions.
Correct: Request correction of inaccurate information.
Opt-Out: Request to stop the sharing of personal data for cross-context advertising.
Non-Discrimination: You will not be discriminated against for exercising your rights.

Requests may be submitted via [Insert General Contact Email].

Section 10 – GDPR and International Users

For EU/EEA users, personal information is processed under lawful bases:

Contract: To fulfill product orders.
Consent: For marketing communications and cookies where required.
Legal Obligation: To comply with applicable laws.
Legitimate Interest: To improve services, prevent fraud, and ensure safety.

International users acknowledge that data may be processed in the United States.

Section 11 – Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Section 12 – Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware of such data, it will be deleted.

Section 13 – Non-Discrimination

We will not deny goods, charge different prices, or provide a different level of service if you exercise your privacy rights.

Section 14 – User Access, Correction, and Accountability

You may request to access, update, or correct your personal information by contacting us at [Insert General Contact Email].

If you maintain an account, you may log in at any time to review or update your account details directly. You may also request account deactivation or deletion by contacting us.

We will take reasonable steps to verify your identity before fulfilling requests.

Section 15 – Changes to This Policy

We may update this Privacy Policy from time to time. Updates are effective immediately upon posting. Continued use of the Site constitutes acceptance of changes.